Awaken Coach Institute: MCC in Community Membership Agreement

Welcome to the MCC in Community program at Awaken Coach Institute. This agreement outlines the policies, expectations, and commitments associated with your participation in this program. Please read carefully before signing.

Program Overview
The MCC in Community Membership is a monthly rolling access program. It is designed for experienced PCC-level coaches preparing to apply for their MCC credential. The program provides:

• One 90-minute Group Mentor Coaching session per month

• One 90-minute Group Supervision session per month

• One 2-hour Observed Coaching Triad session per month

• Access to all regular Awaken monthly community events, including Skills Deepening sessions, Business Masterminds, and Connection Circles

This is Awaken’s MCC Mentor Coaching Community Membership offering. It does not include access to a formal MCC certification process. This package does not include 1:1 mentor coaching sessions which can be purchased separately by contacting communitycare@awakencoaching.com. 

The purpose of this program is to help you refine your coaching mastery, grow your confidence in recording MCC-level sessions, and progress toward a complete ICF credentialing application.

Participation Requirements
Participants are expected to attend all three core monthly sessions and engage actively. To count toward the ICF’s 10 hours of mentor coaching (including the 3 hours of 1:1 mentor coaching), full participation is required. You will be responsible for scheduling your 1:1 sessions with an MCC coach. We have a faculty roster of MCC certified mentor coaches should you need this. 

If you miss a group mentor coaching, supervision, or observed coaching triad session, you may book a private 1:1 makeup session with an MCC coach at a rate of $150/hour in order to receive credit toward your ICF credential requirements.

Observed coaching sessions are peer-to-peer, with observation and feedback provided by a credentialed MCC coach. These are intended as both developmental and supportive spaces. You are encouraged to use these sessions to grow in confidence and may choose to use them to complete one of your MCC recordings.

Tuition and Payment
The cost of the monthly MCC in Community Membership is $380 per month. 

• Access is granted upon agreement to the monthly instalment plan.
• This is a monthly subscription. Membership continues on a rolling basis until you cancel it. Please contact communitycare@awakencoaching.com if you need support doing that. 
• Fees are non-refundable but may be transferred to a future MCC in Community Membership start date. Transfers do not apply to other Awaken programs.

Invoices & Receipts
Invoices are issued automatically upon enrollment. Please contact communitycare@awakencoaching.com if you require adjustments or third-party payment processing.

Optional Add-On: MCC Application Support Package
Administrative support for your MCC application is not included in this membership. For coaches who would like help mapping prior training or preparing transcripts for submission, a $500 add-on package is available. This includes:

• One 30-minute kickoff call with Matthew Cintron-Quinones

• Mapping of your existing training to ICF requirements

• Preparation of two coaching transcripts (not evaluation)

Recordings & Confidentiality
Sessions may be recorded for internal use and ICF audit purposes. Participants may request in writing for their video not to be used beyond those purposes.

All observed coaching is treated as confidential and used only within the scope of learning and feedback. Participants may also use recordings from observed coaching sessions for their ICF MCC credential application, provided that explicit consent is obtained from the client or peer being recorded.

Cancellation & Withdrawal
Withdrawal from the program must be submitted in writing. No refunds are issued, but your participation may be paused or deferred to a future MCC in Community Membership start date with prior approval. Transfers do not apply to other Awaken offerings.

Code of Conduct
All participants are expected to uphold the ICF Code of Ethics and contribute to a respectful, generative community space. We ask that you show up with kindness, honesty, and a commitment to listening deeply. This is a space where we practice accepting each other without judgment, fixing, or analysis—meeting each other coach to coach, human to human.

Awaken reserves the right to remove any participant demonstrating unethical or disruptive behaviour.

Grievance Process
We are committed to a fair and open process for resolving concerns. Please first approach the individual directly. If resolution is not possible, you may escalate by emailing Christi Byerly, Director of Training, at christi@awakencoaching.com.

GDPR & Data Privacy
By enrolling, you consent to Awaken Coach Institute securely storing and processing your data for the purposes of program delivery, credentialing support, and communication. Your data may be stored on secure platforms such as our learning management system, scheduling tools, and email systems in compliance with GDPR. Your information will never be sold or used outside of this context.

Community Acknowledgement
This is more than a program. It is a community founded on the values of love, bravery, trust, and belonging. By joining, you agree to co-create a space where coaching mastery is not pursued in isolation, but in relationship—with each other, and with the deeper purpose that brought you here.

By continuing with this purchase, you confirm your understanding and acceptance of these terms.